Terms & Service

These Terms govern purchases made through this online store. Please read them carefully before placing an order.

Seller Information

Seller: Myrto Katramadou E.E. – MK Jewellery | VAT ID: EL802459316 | Address: Miltiadou 1, Kifisia 14562, Greece

Contact: Email: [email protected]

Products & Availability

We make every effort to ensure that product descriptions, images, and details are accurate.

However, slight variations may occur due to screen settings or the nature of materials used.

All products are subject to availability. In the event that an item becomes unavailable after an order has been placed, we will inform you promptly and offer an appropriate solution.

Prices, Currency & Taxes

All prices are displayed in Euros (€) and include VAT, where applicable.

Shipping costs and any additional charges are calculated and displayed at checkout.

Payments

We accept payments via:

  • Credit and debit cards (Visa, MasterCard) via the e-POS platform of Piraeus Bank
  • Revolut Pay
  • Apple Pay
  • Google Pay
  • Bank transfer

All payments are processed securely through certified payment providers. We do not store full card details on our servers.

Order Confirmation & Contract

Once you place an order, you will receive an email confirmation with your order details.

The contract of sale is considered concluded once your order has been accepted and dispatched, unless otherwise required by applicable law.

Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Please refer to the relevant section for detailed information on delivery times, shipping zones, and costs.

Returns, Refunds & Withdrawal

Returns and refunds are governed by our Returns & Refund Policy.

Faulty or Damaged Goods

If your item arrives damaged or faulty, please contact us within 48 hours of delivery, including your order number and clear photos of the issue.

We will review the case and offer a repair, replacement, or refund in accordance with applicable consumer laws.

Limitation of Liability

To the extent permitted by law, we are not liable for any indirect or consequential damages arising from the use of this website or the purchase of our products.

Nothing in these Terms affects your statutory consumer rights.

Governing Law & Disputes

These Terms are governed by the laws of Greece.

For consumers within the European Union, mandatory consumer protection laws of your country of residence may also apply.